South Plains Electric Cooperative, Inc. is a distribution cooperative (Texas 56 Lubbock County) with headquarters in Lubbock, Texas, serving portions of Childress, Cottle, Crosby, Dickens, Floyd, Foard, Garza, Hale, Hall, Hardeman, Hockley, Kent, King, Lamb, Lubbock, Lynn, Motley and Stonewall Counties. South Plains Electric has two service offices in Lubbock, and one in each of three other cities: Lorenzo, Spur and Childress.
South Plains Electric’s service area spans across 6,600 square miles of the South and Rolling Plains with over 10,000 miles of line. This ranks the Cooperative #5 in size in Texas.* South Plains Electric is connected to two power grids: the Southwest Power Pool and the Electric Reliability Council of Texas. Access to both grids keeps member rates low and service reliability high.
The local economies are influenced by agricultural production, oil and gas related industries, a large medical district and several universities and colleges. These industries all contribute to the population growth, especially around Lubbock. South Plains Electric is serving the vast majority of residential and commercial growth in the Lubbock area with competitive rates and superior service.
The Cooperative ranks #6 for the lowest residential rates and is among the lowest 11% for large commercial rates in Texas.* Members gave South Plains Electric a score of 92 on the American Customer Satisfaction Index (ACSI®) on a scale of 0-100 in 2019. The Cooperative is proud to consistently deliver superior service to a growing and changing member demographic.
South Plains Electric’s employees have a heart for service, and their efforts are key to efficiently operating the Cooperative. The Cooperative utilizes technology for efficiency and contractors for short-term projects, allowing us to serve 377 members for every one employee.* All of this is topped off by a long list of ways we support our local communities, because we live there, too.
*Denotes data from the National Rural Utilities Cooperative Finance Corporation Key Rate Trend Analysis for 2019.